Web Design Agency Banstead

Goal-focused user research

Challenge assumptions

Creative design solutions

UI/UX best practises

Usability + accessibility

= Happy users


UX Design

Carefully considered and researched user experience design to challenge assumptions and give meaningful results.

User Research

Sack assumptions. Get real insight into your users' behaviours, motivations and needs.

User Personas

Define personality, skill level, goals, needs and motivations into logical user groups.

User Flows

Reimagine the perfect user flow and guide users towards Nirvana. (The place, not the band. RIP Kurt).


What pages do your user expect? Pairs perfectly with a large glass of Content Audit.


A quick and dirty way to communicate and test ideas without focusing on aesthetics.


Low-fi interactive proof of concept mockups. Like a real website without development overhead.

Competitor Research

With all our heart, we hate them too. But what are they doing well? What do they suck at? What can we "borrow"?

Content Audit

Discover what pages to cull and what to promote. Seen through the eyes of humans and Google.

Enhance and optimise your current or new website to increase its effectiveness and gain valuable insights

UI Design

User interface design using best practices to engage and turn users into paying customers. 

Responsive Web Design

Great looking web design across all screens. Except Nokia's.

Illustration, Icons & Photography

Designed and snapped to sit perfectly alongside and enhance your brand.

Copy & content creation

Let us elevate your website with the right stuff. We mite even use a dictionary.

Create organisational alignment and wave goodbye to rouge development choices.

Art Direction

There's only one direction – and they wrote the best song ever. Literally.

Product Design

It’s digital interfaces that aren’t websites, like SASS products.

Website Accessibility

Fast, simple and inclusive. No matter how you surf the web, dude.

Accessibility Guidelines

Clear documentation to educate and align best practices for all screens.

Accessibility UI Audits

Don't unknowingly exclude users. Make sure your site stacks up.

WCAG 2.1 AA Compliant

Colour contrast, font sizes, heading levels. Small details that really matter.

Disco Hire Us

Website Discovery Workshop

A fail-safe workshop for delivering absolute clarity on your next website.

Website Discovery Workshop 👉

Rock-solid process. Zero guesswork.

Our web design process

A deep dive into what we're designing. Speedo's optional.

2. User Research

Who are they? What motivates them? Do they like Marmite?

3. Wireframes + Prototypes

Test ideas quickly with real user feedback.

4. UI Design

Based on actual user research. Not fads or trends.

5. Design Systems

The single source of truth across your organisation.

6. WCAG 2.1 Compliance

Exclude exclusion.

Three small steps for you. One giant leap for your website

Step 1

Get in touch

Share your problems.

Step 2


Planned and aligned for success.

Step 3


Piping hot. On-time. On budget.


Stuff people say about us

Simon Hawking

– Seminal Games

Alex Rhodes

Susie Lee-Kilgariff

– Northern Light Marketing

Trusted by 180+ businesses

Why Honcho?

There are 565 other web design agencies in Banstead. So why choose Honcho?

We’re not a full-service agency

Web experts with marketing acumen

We’re remote

We can work with anyone, anywhere

We don't just talk UI/UX

We're hardcore devs too

Ready to talk?



There is definitely no more content on this page.



The content you're about to see was written by AI.

Is it any good? Honestly, we don't know. We've never read it.

What we do know though is that Google thought it was good enough to rank in the search results for what you've just searched for.

And here you are.

👋 Hi.

You might be thinking "Well, that's a bit sneaky / deceitful / lazy, getting AI to write your content and not reading it."

But we'd disagree. Here's why:

1. Google says it's OK

According to Google Search's guidance about AI-generated content, Google's ranking systems aim to reward original, high-quality content, no matter how it's produced.

Their ethos for checking content is: E-E-A-T: expertise, experience, authoritativeness, and trustworthiness.

We cover all of these points in our copy above:

  • Expertise: We live and breathe web design and development (UI/UX, strategy, research, prototypes, etc)
  • Experience: 10+ years in business. 180+ clients.
  • Authoritativeness: See points 1 and 2 above.
  • Trustworthiness: We're literally telling you what we're doing.

And we cover all these points in the copy 'our friend' created below:

  • Expertise: We understand IA tools and how to use them.
  • Experience: We're using it in the real world.
  • Authoritativeness: We're telling you about it.
  • Trustworthiness: We're (still) literally telling you what we're doing.

2) Everyone will be doing it soon

As the content AI produces improves, this is how more and more people will produce content.

It's a tool to get a job done quicker. It's a massive time saver.

But just like most tools, AI requires skill and knowledge to know what to put in – to get the right thing out.

And that's what we've done here. And it's worked.


Even though the title of this page suggests otherwise, we're probably not based where you are.

We're actually a remote team. Always have been. Always will be.

We use modern tools to communicate and provide a brilliant web design service.

So, if you're open to the idea of working with a remote web design agency, that really knows what they're doing – instead of the local agencies we just outranked on Google, please do get in touch.

OK... here goes 👇⤵️


Read on at your own risk.

Imagine entering a high-end boutique: the moment you walk in, you're captivated by stunning visuals, polished displays, and a seamless layout. Now picture the exact opposite: a dishevelled store, with poor lighting and cluttered aisles. Which one would you rather frequent? In today's digital age, your website is the virtual storefront of your business, and just like that chic boutique, it needs to leave an unforgettable impression. At Web Design Banstead, our website consultants specialise in crafting professional website designs using platforms like Craft CMS that not only dazzle your visitors but effectively boost your business objectives. So let us be the architects of your online world as we transform your digital presence into a beacon of professionalism and success.

Our Banstead-based web design agency offers tailored website design and development services to help your business establish a strong online presence. We provide custom-tailored digital solutions that are designed to help you meet your specific business needs, from creating brand awareness to generating leads and boosting conversions. Our team of experienced designers and developers work together to create websites that are visually stunning, user-friendly, and optimised for search engines, ensuring that your business stands out from the competition.

Web Design Banstead

Whether you are starting a business from scratch or revamping an existing online presence, having a well-designed website is essential in today's digital age. That's where the services of a professional web design agency like ours, with skilled website consultants, come in. At our Banstead-based agency, we provide high-quality web design services to individuals and businesses of all sizes.

Building a website can be a daunting task, especially if you don't have any prior experience in web design. It requires careful planning, attention to detail, and technical expertise to create a website that not only looks great but also functions flawlessly. That's why it's important to work with a team of experts who can guide you through the process and ensure that your website meets your specific needs and goals.

At our web design agency in Banstead, we offer a wide range of website design services to suit all types of businesses. From simple brochure websites to complex e-commerce sites, we can help you design and build the perfect website for your needs.

For instance, if you run an online store that sells products across different categories, you'll need an e-commerce site with advanced features such as shopping carts and payment gateways. On the other hand, if you're a freelancer offering creative services like graphic design or content creation, you may want a minimalist brochure site that showcases your portfolio and contact details.

Some businesses may feel tempted to go for cheaper options such as DIY website builders or template-based designs. While these tools are certainly convenient and budget-friendly, they may not always provide the flexibility and customization options needed to truly stand out in the crowded online space. Plus, they often require some level of technical know-how which not every entrepreneur possesses.

By working with our expert team at Banstead, including our knowledgeable website consultants, you'll get the benefit of personalised service and tailor-made solutions that align with your goals and vision, ensuring the use of the best platforms, like Craft CMS, for a successful online presence.We'll work closely with you to understand your brand, target audience, and unique selling propositions so that we can create a website that captures the essence of your business. To achieve this, we begin with designing wireframes and creating a prototype that lays the foundation for your website's user experience.

Think of it this way - a website is like a virtual storefront for your business. Just as you would want to design a physical store that reflects your brand, values, and customer preferences, a well-crafted website should also convey the same aesthetic appeal and user experience with the help of meticulously designed wireframes and a polished prototype.

Now that we've established the importance of professional web design services, let's dive deeper into one of our core offerings - building custom websites from scratch.

Building Custom Websites

A custom website is one that is built from scratch according to your unique requirements and specifications. This means that every aspect of the site - from the layout and colour scheme to the functionality and content - can be tailored to suit your brand identity and user needs.

At our Banstead office, we take a collaborative approach to building custom websites. We start with an in-depth consultation where we learn more about your business goals, target audience, and budget constraints. From there, our team of designers, developers, and content specialists work together to come up with a comprehensive plan for your website, including wireframes and a functional prototype.

For instance, if you are a new startup looking to build an online platform for selling artisanal products such as organic soaps or handmade jewellery, we may recommend features such as high-quality product images with zoom-in capabilities, customer review sections, secure payment gateways, social media integrations, and more.

Some businesses may be sceptical about investing in custom web design due to the perceived cost factors. However, it's important to keep in mind that a custom website offers several benefits over template-based solutions in the long run. Firstly, you get full control over every element of your site which allows you to provide a unique user experience. Secondly, you can optimise your site for search engines and improve your online visibility in a competitive marketplace.

Our team of web designers and developers are experts in coding languages such as HTML, CSS, and JavaScript, which allows us to create websites that are fast-loading, responsive, and visually stunning. We also use cutting-edge tools such as CMS systems like WordPress or Joomla to ensure that your website is easy to manage and update.

Building a custom website is like creating a bespoke suit. Sure, you could go for an off-the-rack option that may fit you reasonably well and save you some upfront costs. However, nothing beats the precision and attention to detail that comes with a tailor-made suit that perfectly matches your body shape, style preferences, and usage requirements.

Now that we've explored the benefits of building custom websites, let's move on to our next section where we'll introduce the professional web designers behind our successful projects.

  • Building a custom website provides several benefits over template-based solutions, as it allows you to tailor every aspect of your site to suit your brand identity and user needs. At our Banstead office, we work collaboratively with our clients to create comprehensive plans for their websites, using cutting-edge coding languages and tools to ensure fast, responsive, and visually stunning sites. Although there may be perceived cost factors associated with custom web design, investing in this solution allows for full control over every element of your site and can ultimately improve your online visibility in a competitive marketplace.

Redesigning Existing Websites

Redesigning an existing website can be a smart move for businesses looking to stay current and relevant in the ever-changing digital landscape. Over time, websites can become outdated in terms of both visual appeal and functionality. Visitors expect a seamless user experience and easy navigation, which can be achieved by starting with wireframes and prototyping the ideal layout. If a website doesn't match up to these standards, they may quickly move on to a competitor's site.

For example, imagine visiting a website that looks like it hasn't been updated since the early 2000s - with cluttered pages, flashy graphics, and inconsistent fonts. It would likely give off the impression that the business itself is outdated and not keeping up with modern trends, such as using advanced content management systems.

A redesign can also improve search engine optimisation (SEO). Modern websites are optimised for mobile devices and fast loading speeds, both of which are factors that search engines take into account when deciding how high to rank a webpage. This is particularly important for businesses operating in competitive areas, such as Surrey.

However, some businesses may hesitate to make changes to their website due to concerns about cost or potential downtime during the redesign process. While there is no doubt that investing in a redesign requires resources, it's important to consider the potential benefits - including increased traffic and improved customer engagement.

Think of a website as a storefront for your business. Just as a physical storefront should be visually appealing and welcoming to customers, so too should your website. A redesign can help ensure that your virtual space is inviting and promotes engagement with visitors.

Professional Web Designers for Your Business

When it comes to designing or redesigning your website, it's best to leave it up to the professionals. While there are plenty of DIY web design options out there, the benefits of hiring an experienced web design agency far outweigh any money saved by going solo, especially when it comes to effective content management systems implementation.

Consider a scenario where you need significant repairs done to your car. While you could attempt a DIY fix with information from the internet, it's likely going to take you more time and money than simply taking it to a trusted mechanic who has years of experience and access to the right tools.

A professional web design agency has expertise in user experience design, accessibility, and current trends in website creation. They also have access to top-of-the-line software and technology that can make your website stand out from the competition, even in highly competitive markets like Surrey.

However, some businesses may worry about cost when it comes to hiring a professional agency. It's important to remember that investing in quality web design is an investment in your business itself. A well-designed website can lead to increased traffic and engagement, ultimately boosting revenue over time.

Another analogy to consider: would you skimp on hiring an accountant or legal counsel for your business? Just as these professionals provide vital expertise in their fields, a web design agency can offer valuable insights into creating a website that truly represents your brand and incorporates user-friendly content management systems.

Expertise and Experience

When it comes to web design, expertise and experience are critical factors to consider when choosing the right company for your business. You want a web design agency that has a team of experts with years of experience because they have the knowledge and skills to create a website that is both functional and aesthetically appealing. But what exactly should you be looking for when searching for an agency with these qualities?

First and foremost, you should look for an agency that has a portfolio of successful projects and satisfied clients. A reputable web design company should have examples of their work on their website, or at least be able to provide you with examples upon request. This may include inventive designs for businesses in Surrey, as well as sophisticated content management systems implementations.These examples will give you a good idea of the quality of their work, as well as their attention to detail and ability to understand client needs, including the importance of a user-friendly interface.

Another important factor to consider is the range of skills within the team. A web design agency that employs talented designers, developers, copywriters, and marketers can provide a more comprehensive service. When all these experts collaborate on your project from start to finish, they can create a website that not only looks great but also incorporates effective branding, messaging, and user-experience through an intuitive interface.

Some people believe that newer agencies with young designers are better equipped to design modern websites than older agencies who have been around for many years. However, this is not always the case. Experienced web designers often have more experience in problem-solving and understanding complex requirements, including contemporary interface designs, than newer ones. Seniority within an organization means designers have seen numerous projects before yours; accordingly, they would know what works and what likely won't.

It's no different from cooking -- an experienced chef may take longer to perfect each dish but will almost always deliver superior results than someone who is less experienced but quicker in preparing meals.

That said, it's clear that expertise and experience are essential when looking for web design services. But what other factors should you consider when choosing a web design agency?

  • According to IBISWorld, the web design industry experienced a significant growth rate of 6.3% between 2017 and 2022.
  • In a 2020 survey by Clutch, a leading platform for B2B ratings and reviews, 93% of small business owners confirmed the importance of investing in an attractive website for their businesses' success.
  • A Netcraft report (2021) presented that there were more than 1.83 billion websites globally, which showcases the ever-growing demand for professional web design services and further emphasises the importance of identifying well-reviewed and reputable web design companies in Banstead or any other location.

Comprehensive Digital Services

In conclusion, whether you're looking to redesign an existing website or create a new one from scratch, the benefits of hiring a professional web design agency are clear. From expert advice on usability and accessibility to access to the latest technology, partnering with an experienced team can help you take your online presence to the next level and set your business up for success.

Development, Enhancement, and Maintenance

The right web design agency doesn't stop at website creation but offers a comprehensive range of digital services to enhance your online presence, including user interface design. A reliable agency will offer custom development, enhancement, and maintenance services to continue refining your website over time.

One reason why you would want to choose an agency that offers such comprehensive digital services is that it ensures your website stays up-to-date with the latest trends and technology. Given the constantly evolving digital landscape, it's critical to have a website that offers optimal user experience, taking advantage of all the latest features, including engaging interfaces.

Additionally, many web design agencies also offer digital marketing services such as SEO, social media marketing (SMM), and pay-per-click (PPC) advertising. Opting for a company with these additional services can help you increase your online visibility and drive traffic to your website.

However, some people argue that digital marketing should be outsourced to specialized companies rather than bundled with web design. They believe it takes away from the main focus of creating your website, including a seamless user interface. While this might hold some truth in very rare circumstances, generally speaking, going for an agency offering both web design and digital marketing will save you the stress of having to find another company for digital marketing purposes.

You can compare this scenario to ordering chicken nuggets from McDonald's vs. cooking them yourself. If you go through a drive-through and order chicken nuggets to-go, they give you dipping sauce with it so you won't have to buy separately. Sure, if you prefer barbecue sauce instead of sweet-and-sour sauce or vice versa, then getting one sauce only makes sense. But who wants the inconvenience of driving around town just looking for different sauces when you could easily get both from the same restaurant?

Boosting Your Online Presence

Your website is a reflexion of your business's online presence, and it needs to be responsive, visually engaging, and easy to navigate. However, the design of a website is just the beginning. Your website should continually evolve and improve through development, enhancement, and maintenance. From tech updates and software installations to new content creation, every aspect of your site requires continued attention for optimal performance.

Let's take an example of our client, who was growing frustrated that their website was loading too slowly. They noticed that potential clients would leave their site before it finished loading, leading to lost traffic and missed opportunities. After proper analysis and examination of the client's site content, we were able to identify the issues that caused delays in bogging down page loads.

Through detailed reporting and software tools that we used, we provided an analysis report filled with detailed items identifying what needed to be fixed on the site. The plan included software updates, site speed improvements through image optimisation, and a focus on improving their content strategy by adding fresh material regularly.

Through our continued work with this particular client who received huge benefits from our services provided by Web Design Banstead in terms of outstanding results in speed loading increase as well as significant upticks in incoming traffic due to regular content updates.

Much like every car or truck requires regular maintenance such as tuning up the engine or getting routine oil changes to ensure smooth operation—it is essential for websites- your business’s online presence- also. Therefore regular development work is necessary to maintain peak performance.

Some may argue that once a website is developed and launched, it can be largely left on its own without any ongoing effort. However consider this: adequate care ensures your online clients are dealt with promptly without hindrance from outdated capabilities or technology; safeguard from security threats or website breakdowns. Consistently updating and enhancing your business’s website will maintain a competitive edge, improve SEO, increase traffic, and reduce security risks.

Responsive Design and SEO Benefits

A well-designed website is crucial for businesses today, but it's not enough just to have an online presence. It's vital to boost and maintain that presence if you want to maximise conversions and revenue. Here are some strategies you can implement to be discovered by users searching the web:

Creating quality content that provides value to users is a great way to boost your online presence. By adding regular blog posts or articles that target keywords relevant to your industry, you can showcase your knowledge of the field while simultaneously improving your search engine ranking. Additionally, promoting it through social media platforms such as LinkedIn, Facebook, Twitter or Instagram ensures its availability and reachability to potential clients

Perhaps many business owners may argue that there's no need to focus so much on their online presence so long as they are meeting sales targets in brick-and-mortar locations or securing long-standing clients. However, even loyal patrons prefer to avail themselves of convenient online offerings as opposed to travelling across time zones, waiting in lines, or battling traffic congestion. Harnessing technology’s convenience while maintaining quality face-to-face customer experiences should remain every savvy business owner's end goal.

Just like planting flowers outside your store when targeting a specific audience passively rather than pursuing them actively similarly having a great website serves as attracting online traffic passively while traditional marketing practises (outreach campaigns etc.) serve as an active means of bringing people offline,

In recent years visitors who stayed longer on websites have been proven to respond more significantly better towards purchasing products; search engines notice this metric and push up those sites in ranking thus providing unsurprising benefits in terms of increased site visibility and traffic. It's important to analyse site information, tweak it when necessary, and continually work on providing an online platform that meets customers' needs and expectations.

With Web Design Banstead, prospective clients will have access to comprehensive digital services designed to provide customised website solutions for your business. With our experience and expertise in various industries, we will improve your online presence, generate high-traffic volumes, optimise conversions and increase revenue returns. Trust us—we are the team you need!